{"id":2520,"date":"2025-10-18T13:25:05","date_gmt":"2025-10-18T13:25:05","guid":{"rendered":"https:\/\/alteroworld.com\/?page_id=2520"},"modified":"2026-03-09T14:42:15","modified_gmt":"2026-03-09T14:42:15","slug":"return-policy","status":"publish","type":"page","link":"https:\/\/alteroworld.com\/es\/return-policy\/","title":{"rendered":"Pol\u00edtica de devoluciones"},"content":{"rendered":"
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POL\u00cdTICA DE DEVOLUCIONES<\/b><\/h2>

1. Derecho de desistimiento<\/b><\/h3>

Seg\u00fan la legislaci\u00f3n europea, el cliente dispone de un plazo de <\/span>14 d\u00edas<\/b> desde la recepci\u00f3n para ejercer su derecho de desistimiento, sin necesidad de justificar motivos.<\/span><\/p>

2. Condiciones de devoluci\u00f3n<\/b><\/h3>

Los productos deben devolverse <\/span>en su estado original<\/b>sin usar y en su embalaje original.<\/span>
<\/span> Debido al uso de materiales recuperados, peque\u00f1as marcas o variaciones <\/span>no se consideran defectos<\/b> y no afectan el derecho de devoluci\u00f3n.<\/span><\/p>

3. Gastos de devoluci\u00f3n<\/b><\/h3>

Los gastos de devoluci\u00f3n corren a cargo del cliente, salvo producto defectuoso o error en la entrega.<\/span><\/p>

4. Reembolso<\/b><\/h3>

El reembolso se realizar\u00e1 en un plazo de <\/span>14 d\u00edas<\/b> tras la recepci\u00f3n del producto devuelto, mediante el mismo m\u00e9todo de pago usado en la compra.<\/span><\/p>

5. Procedimiento<\/b><\/h3>

Para realizar una devoluci\u00f3n, el cliente debe contactar al servicio de atenci\u00f3n al cliente en: alterobrand@gmail.com para recibir instrucciones y la direcci\u00f3n de devoluci\u00f3n.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

RETURN POLICY 1. Right of Withdrawal Under European law, the customer has 14 days from receipt to exercise the right of withdrawal, without providing any reason. 2. Return Conditions Products must be returned in their original condition, unused and in their original packaging. Due to the use of recycled materials, minor marks or variations are […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":22,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-2520","page","type-page","status-publish","hentry"],"yoast_head":"\nReturn policy - \u00c1LTERO<\/title>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Return policy - \u00c1LTERO\" \/>\n<meta property=\"og:description\" content=\"RETURN POLICY 1. Right of Withdrawal Under European law, the customer has 14 days from receipt to exercise the right of withdrawal, without providing any reason. 2. Return Conditions Products must be returned in their original condition, unused and in their original packaging. 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