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TERMS & CONDITIONS

1. Seller Identification

Seller: Victoria Maira
Micro-entrepreneur
Address: 37 rue Etienne Marcel 93500 Pantin
Email : alterobrand@gmail.com
SIRET : 920 786 076 00033

VAT not applicable, article 293B CGI.

2. Products

Products sold are handcrafted bags, made from recovered plastics and designed following the same model.
Due to the use of recycled materials, each product may have minor marks or variations, which are not considered defects.

3. Prices

Prices are indicated in euros (€), taxes included (VAT not applicable).
Shipping costs are displayed before confirming the order.

4. Order & Payment

Payment is exclusively via Stripe. Payment information is secure and not stored on the site.

5. Delivery

Products are shipped within Europe.
Standard delivery times are 5 -10 business days after order confirmation.
The seller is not responsible for delays caused by the carrier.

6. Right of Withdrawal

Under European law, the customer has 14 days from receipt to exercise the right of withdrawal.
Products must be returned unused and in original packaging.
Return shipping costs are the responsibility of the customer, unless the product is defective.

7. Liability

The seller is not responsible for damages resulting from improper use of the product.

8. Applicable Law

These terms are governed by French law.