PRIVACY POLICY

This privacy policy explains how ÁLTERO collects, uses, and protects personal data from site users.

1. Data Controller

Controller:Victoria Maira
Micro-entrepreneur
Address:37 rue Etienne Marcel 93500 Pantin
Email:alterobrand@gmail.com
SIRET: 920 786 076 00033

VAT not applicable, article 293B CGI.

2. Data Collected

When you place an order, we collect:

• Full name
• Billing and shipping address
• Email address
• Phone number (if provided)
• Payment via Stripe (secure, not stored)

We also collect your email if you subscribe to our newsletter via Mailchimp.
These emails are used only to send information and promotions about our products.
You can unsubscribe at any time via the link included in each email.

We may also collect technical data (IP address, cookies, browsing).

3. Purpose of Processing

Data is used to:

• Process and deliver orders
• Provide customer service
• Send newsletters (if subscribed via Mailchimp)
• Comply with legal and accounting obligations
• Improve website functionality

We do not sell personal data to third parties.

4. Data Retention

Data is retained according to French legal requirements.

5. User Rights

Under GDPR, you have the right to access, correct, and delete your data.

To exercise your rights: alterobrand@gmail.com

COOKIES POLICY

This website uses cookies to:

• Ensure proper site functionality
• Manage the shopping cart
• Analyze traffic
• Support newsletter service via Mailchimp

A cookie is a small file stored in your browser.

You can disable cookies in your browser, but some features (checkout or newsletter signup) may not work properly.